First Time Caller/Collection Assistant
Job Posting: First Time Caller and Collection Assistant
Position: First Time Caller and Collection Assistant
Location: Yakima, WA
Job Type: Part-time (with potential for full-time)
Pay: $22/hour starting
Are you looking for an opportunity to start or grow your career? We are seeking a dedicated First Time Caller and Collection Assistant to join our team. This is a part-time position with the potential to transition into full-time based on performance and business needs.
Key Responsibilities:
- Make first-time calls to customers/clients for various collection activities.
- Maintain accurate records and documentation of calls.
- Provide excellent customer service and assist with inquiries related to payments.
- Follow up on overdue accounts and maintain regular communication with customers.
- Collaborate with team members to achieve collection targets.
Qualifications:
- Bi-lingual skills are a plus (ability to communicate effectively in more than one language is highly desirable).
- Basic proficiency in Microsoft Windows and Microsoft Office (Word, Excel, Outlook).
- Strong communication and interpersonal skills.
- Ability to work independently and efficiently in a fast-paced environment.
- Previous customer service or collections experience is an advantage, but not required.
Benefits:
- Opportunity for career growth, with the potential to transition to full-time.
- Flexible part-time hours.
- Competitive starting pay of $22/hour.
How to Apply:
Please submit your resume and a brief cover letter explaining why you would be a great fit for this role to resume@yascollect.com
We look forward to hearing from you!