Financial Aid Counselor

Pacific Northwest University of Health Services   Yakima, WA   Full-time     Education
Posted on March 17, 2023
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PNWU is hiring for the following position: Financial Aid Counselor

General Summary:

Assist in the administration of federal, state, and institutional student aid programs for a diverse population of students. The individual will provide financial aid counseling and processing services.

Essential Job Functions:

  • Serves as initial contact for inquiries and information request from applicants
  • Must be able to provide accurate and relevant information
  • Assists and conducts financial aid workshops and loan entrance and exit counseling
  • Disseminates policy and procedure information to students and staff
  • Advises students on financial aid options and financial planning
  • Understands accreditation standards and expectations specific to the department and adheres to policies and procedures to meet or exceed such standards
  • Conducts self appropriately and consistently in accordance with the philosophy and mission of PNWU
  • Other duties as assigned 

Data Maintenance:

  • Maintains and reviews financial aid files for completeness
  • Process financial aid packages and performs verification as necessary
  • Will initiate follow-up of items requiring clarification
  • Processes and adjusts aid eligibility based on enrollment, Satisfactory Academic Progress, and professional judgment decisions


• Required:  Bachelor’s degree in an appropriate area of specialization 


• Three years of appropriate experience

• Experience in financial aid a plus 

• Familiarity with federal policies and procedures; able to document and implement policies and procedures

• Computer proficiency a must

Desired Skills, Knowledge and Abilities:

Strong organization, interpersonal, and planning skills; strong verbal and written communication skills; ability to work in a team and flexibility to work with others in a variety of circumstances; ability to problem solve by analyzing issues and creating action plans; ability to manage projects and people and prioritize and self-direct workflow; ability to work with and manage different computer programs and databases; and ability to schedule activities and/or meetings.