Administrative Assistant

DRC - Yakima and Kittitas Counties   Yakima, WA   Part-time     Administration / Clerical
Posted on March 15, 2024

The DRC of Yakima and Kittitas Counties is a non-profit organization that offers mediation services, training, and dispute resolution facilitation to individuals, organizations, and institutions in rural central Washington State. Our small team of dedicated professionals is committed to promoting effective conflict resolution and communication. 

The DRC Administrative Assistant provides critical support to the Intake Specialist, the Office Manager/Bookkeeper, and the Assistant Director. The primary responsibilities of this role include mediation intake, scheduling, and payment processing, answering phones and emails, maintenance of social media accounts (in coordination with the Assistant Director), organization and management of files, documents, and email correspondences. 

Job Title: Administrative Assistant - Part-Time 

Organization: Dispute Resolution Center (DRC) of Yakima and Kittitas Counties 

Location: Yakima DRC office 

Position Type: Part-Time - 30 hours a week 

Reports to: Carolyn Thurston, Executive Director/CEO 


Mediation Support: 

  • In coordination with the Intake Specialist and Assistant Director, schedule mediation sessions (and follow-up sessions) and coordinate with clients and mediators 
  • Coordinate and maintain Mediator Schedule spreadsheet, conducting scheduling communications and conflict checks, pre-session orientations, and recording confirmed mediators in calendar and Case Load Manager (CLM) 
  • Coordinate and schedule pre-facilitation meetings for contracted facilitations (large group mediations)
  • Complete and submit to Assistant Director the monthly mediation report
  • Schedule follow-up mediations
  • Schedule and coordinate alternate mediation and facilitation spaces as needed
  • Assist in technical support needs of mediations and meetings
  • Process and complete Hardship Applications and Sliding Scale Applications: review, calculate wages per year, approve or deny as applicable, upload to CLM, and pass on
  • Process mediation payment(s) and make calls for collection of late mediation fees 

Filing & Case Management: 

  • Organize and maintain both physical and digital files  
  • Ensure that all case documentation is complete and up to date 
  • Maintain filing system for easy retrieval of information

Administrative Support: 

  • Assist in scheduling meetings and appointments for the Assistant Director 
  • Assist in creation and revision of mediation training materials 
  • Coordinate with Assistant Director for social media campaigns and assist with outreach tasks 
  • Draft and format documents, reports, and presentations as needed 
  • Provide technical assistance to team members as required
  • Other duties as assigned 


Minimum Qualifications: 

  • High school degree or equivalent combination of experience, skills, and training--particularly previous administrative experience 
  • Strong organizational and time management skills and attention to detail 
  • Excellent written and verbal communication skills 
  • Consistently arrive at work, meetings, and appointments on time 
  • Ability to meet deadlines, fulfill commitments , and work well under pressure 
  • Proficiency with Microsoft Office Suite and email management 
  • Experience with Zoom, Teams, and other related software 
  • Ability to work cooperatively and collaboratively with staff, volunteers, system partners, and community 
  • Ability to maintain confidentiality 
  • Appropriate use of cell phones 
  • Appropriate/professional office dress 
  • Ability to work a flexible schedule 
  • Strong sense of initiative 
  • A commitment to the mission and values of the DRC 

Preferred Qualifications: 

  • Bilingual in Spanish and English, written and spoken
  • Bachelor's degree or equivalent experience
  • Data management experience, i.e.: MS Access
  • Bookkeeping experience 

Schedule and Compensation: 

  • This is a part-time position, 30 hours per week 
  • Compensation: $20 - $23.50 per hour, depending on experience. 

How to Apply:  

Send an email to Julia James, Assistant Director, to  and include your: 

1. Resumé 

2. List of three professional references 

Application Deadline: March 27, 2023  

The DRC of Yakima and Kittitas Counties is an equal opportunity employer. We encourage applications from individuals of all backgrounds and experiences.