Fleet Services Supervisor
SUPERVISOR - FLEET SERVICES
NATURE OF POSITION
Plan, organize, coordinate and supervise the activities, programs and staff of the Fleet Services division; assure the maintenance of all inventories, repairs and equipment servicing related to the City’s automotive vehicles and construction equipment; provide oversight and supervision for the vehicle replacement schedule with assistance from Support Services. Assure all related activities and customer service needs are met.
SUPERVISION RECEIVED
General direction and oversight are provided by the Deputy City Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Employees of the City of Walla Walla are expected to model and foster the City’s core values:
Service - Integrity - Collaboration - Equity - Leadership – Community
- Train, assign, supervise and evaluate the work performance of assigned staff; recommend employees for promotion, reassignment, discipline and termination according to established City personnel policies; Interview and select perspective new employees according to established procedures and policy.
- Plan, organize, coordinate and supervise the maintenance and repair of the City’s fleet and other related fleet maintenance repairs; perform field inspections of the City’s fleet to determine equipment condition, prioritize workload for prompt completion of emergency and unscheduled work requests.
- Communicate with other Public Works Divisions, Police Department and WESCOM (dispatch), Fire/Ambulance Department, Department of Transportation, Department of Parks and Recreation, Department of Ecology personnel and the public to resolve issues, complaints, concerns or questions related to division work and fleet replacement purchases. Interact with internal and external customers as needed to resolve repair or replacement issues and concerns in an effective and timely manner.
- Plan, assign, supervise and coordinate multiple functional specialties with overlapping work areas; administer complex contracts; prepare, monitor and administer large budgets; manage a large inventory of automotive parts; plan, oversee and implement enhancement and maintenance of division information systems and administer a large multi-location refueling system.
- Maintain a computerized preventative maintenance and fueling management program (s) for all Fleet equipment, ensuring that all maintenance and repairs are accomplished in a timely manner, inspect repair work, work orders and time schedules, parts requisitions; ensure repairs are completed in compliance with manufacture specifications and standards. Provide maintenance and repair to a wide variety of equipment in work units including police, fire, parks, golf course, cemetery, refuse collection, landfill, streets, water, stormwater, wastewater collection, carpool, heavy truck, construction, mechanical equipment and public works specialty vehicles and equipment.
- Develop schedules, policies and procedures for the maintenance and operation of the Fleet Services Division. Serve as liaison between the Fleet Services and other divisions and departments.
- Prepare the division budget; control and monitor expenditures within budget; develop goals and objectives for division needs. Oversee the equipment replacement fund and program. Prepare replacement schedules and specifications; secure and evaluate bids.
- Prepare training programs for assigned fleet services staff including safety policies and procedures, operation and general maintenance of equipment.
- Prepare and maintain a variety of records, such as employee work sheets, leave requests, work and purchase orders, payroll and others; develop equipment specifications, recommendations for equipment replacement; submit to appropriate personnel and department as required.
- Assure compliance with State, Federal, local and department rules, regulations and laws; enforce department and City policies related to health and safety; instruct and supervise subordinates in relevant safety practices on the job and at safety meetings; conduct accident and injury investigations to find causes; initiates corrective measures to help prevent future accidents and injuries.
- Interact with internal and external customers as needed to resolve issues and concerns in an effective and timely manner.
- Investigate and report on equipment accidents; obtain facts, analyze evidence, and make decisions or take actions to correct problems.
- Represent department/functional area on a variety of issues with external constituencies; defuses potentially troublesome issues related to department policies and procedures; manages relationships with significant external constituencies; resolves significant problems and gathers external feedback through facilitating group processes.
- Coordinate, integrates, and provides leadership for both standing and ad hoc teams engaged in organizational problem solving, policy development or service delivery across functional, departmental and/or jurisdictional lines.
- Develop, implement and monitor Division goals and objectives.
OTHER JOB FUNCTIONS
- Demonstrate punctual, regular and reliable attendance, which is essential for successful job performance.
- Present a positive, professional image; maintain cooperative and effective working relationships; assure excellent customer service with internal and external customers.
- Execute assignments, projects and job responsibilities efficiently and within defined timeframes; work independently and effectively with little direction.
- Demonstrate good judgment and employ critical thinking to execute duties, identify issues, seek solutions and recommend improvements in support of departmental goals.
- Provide assistance to staff and higher-level management; participate in resolving operational or interpersonal concerns; participate in training, meetings, and on committees as assigned.
- Respect the value of diversity in the workplace and the community.
- Perform other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
- Principals, methods and practices associated with the acquisition and management of a large, diverse vehicle and equipment fleet.
- Fuel management systems
- Current trends and developments in the area of vehicle systems.
- Computer applications of codes, regulations and guidelines; research methods and techniques, as they are related to the work of the Fleet services Division.
- Computer based word processing and spreadsheet software/programs.
- Shop math applicable to vehicle maintenance.
- Health and safety regulations.
- Communicate effectively both orally and in writing.
- Read, interpret, apply and explain rules, regulations, policies and procedures.
- Ability to read, understand and apply technical and mechanical diagrams, schematics and repair manuals by way of shop manuals and or CD-ROM.
- Maintain records related to safety, preventive maintenance and work performed.
- Understand and follow oral and written directions.
- Observe legal and defensive driving practices.
TOOLS AND EQUIPMENT USED
Computer based word processing and spreadsheet software/programs; various motorized vehicles including heavy equipment.
PHYSICAL DEMANDS
Pulling, pushing, lifting and carrying heavy objects; walking or standing for extended periods of time; bending at the waist, kneeling, reaching overhead, above the shoulders and horizontally; dexterity of hands and fingers to operate power tools and equipment, seeing to observe and perform repairs; operate motorized vehicles.
WORK ENVIRONMENT
Vehicle and equipment repair shop environment subject to repair shop noise and fumes and restrictive work chambers; work outside in all types of weather and climate conditions; drive a vehicle to conduct work; office environment for administrative duties.
REQUIRED MINIMUM QUALIFICATIONS
At least five (5) years’ experience in the field of fleet management of a large fleet operation including a minimum of five (5) years’ experience in a supervisory capacity. Possess and maintain a valid Commercial Driver’s license, with a Class A endorsement; certified Forklift trainer or ability to obtain within 12 months of hire date.
DESIRED QUALIFICATIONS
Professional Certification as a Public Fleet Manager from a nationally recognized organization. Bilingual in Spanish.