29 days old
2018-07-172018-09-09

Call Center Sales Coach

Yakima Herald Republic
Yakima, WA 98901
Call Center Sales Coach/Supervisor
The Yakima Herald Republic has an exciting opportunity for an energetic goal-driven call center sales coach/supervisor. As a key member of the inside sales team, you will be responsible for supervising and leading an inside team of inbound and outbound sales reps responsible for growing our private party and commercial advertising business. Duties include staffing & training, performance management, sales script development, reporting, counseling, and maintaining account service volume and quality levels.
The sales supervisor spends at least 75% of his/her time coaching the team on matching appropriate products to clients, practicing consultative selling approaches over the phone, maintaining high close ratios and upsells, and managing an efficient sales process.

Requirements/Experience Needed: Requirements for this position include but are not limited to a combination of 4+ years of successful sales and sales management experience (preferably in a call center environment), proven experience coaching and managing a successful team to above quota performance, demonstrated ability to develop and mentor teams of sales professionals. Experience managing teams in the local advertising space and managing teams that have worked with small business owners is a plus. Media print and online product knowledge is preferred but not required. Educational Requirements: Bachelor’s degree preferred, however, comparable direct sales and sales management /leadership experience will be considered.

For a complete list of the desired experience and qualifications as listed on the job description, please email request and resume to Mbarajas@yakimaherald.com.
The Yakima Herald-Republic is part of the Seattle Times Company and an Equal Opportunity Employer who values diversity in our workforce.

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Call Center Sales Coach

Yakima Herald Republic
Yakima, WA 98901

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Call Center Sales Coach

Yakima Herald Republic
Yakima, WA
US

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